FAQ

Frequently asked questions

Orders

How do I place an order?
Add the products you like to your cart, open the cart, and click Checkout. Enter your delivery details, choose a payment method, and confirm your order.

How do I know my order was placed?
You'll receive an order confirmation email right after checkout. If you don't see it, please check your spam folder.

Can I change or cancel my order?
Please contact us as soon as possible. If your order hasn't been dispatched yet, we'll do our best to update or cancel it.

Payments

What payment methods do you accept?
All available payment options are shown at checkout, which may include UPI, debit and credit cards, net banking, and wallets. If Cash on Delivery is available for your order, you'll see it at checkout too.

Is it safe to pay on your website?
Yes. Payments are processed through secure, encrypted payment gateways. We never see or store your card details.

Shipping and delivery

How long will delivery take?
Estimated delivery times and shipping charges are shown at checkout before you pay. See our Shipping Information page for more details.

How can I track my order?
Once your order is dispatched, we'll email you a tracking link. You can also check your order status by logging in to your account.

Returns and refunds

What if my product arrives damaged or wrong?
Please contact us with your order number and photos of the item, and we'll help you right away. Full details are in our Refund Policy.

Still have questions?

We're happy to help. Get in touch with us.